© 2019 Emily Jeanne Designs.

Handmade boutique based in Charleston, IL. View Privacy Policy here.

Contact owner Emily Tomshack with any questions at emilyjeannedesigns@gmail.com.

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Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services on this website.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy, Wix, Ecwid or any third party services you access through these sites. You can reference their Privacy Policies to learn more about their privacy practices. 

I receive, collect and store any information you enter on this website or provide to me in any other way. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on this website, as part of the process, I collect personal information you give, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly, such as for a custom order request.

I use cookies to ensure that I give you the best experience on my website. I use them to provide the services and features offered here, to improve your user experience, to track and analyze user actions on the website, and to enable sites like Google.com and its partners to serve ads to you based on your visit to this site. You may opt out of a third-party vendor’s use of cookies for interest-based advertising by visiting aboutads.info.

I rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
-to provide you with ongoing customer assistance and technical support;
-when you have provided your affirmative consent, which you may revoke at any time, to be able to contact you with general or personalized service-related notices and promotional messages, such as when you sign up for my mailing list;
-to create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I or my business partners may use to provide and improve our respective services; 
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
-as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services; and
-to comply with any applicable laws and regulations.

Emily Jeanne Designs is hosted on the Wix.com platform and the web store is hosted by Ecwid. Wix.com and Ecwid provide me with the online platform that allow me to sell my products and services to you. Your data may be stored through Wix.com and Ecwid’s data storage, databases and the general Wix.com or Ecwid applications. They store your data on secure servers behind a firewall. 

I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce my User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
-Etsy, if your purchase is made through my emilyjeannedesigns.etsy.com site. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Ecwid, if your purchase is made through my emilyjeannedesigns.com web store. I share information with Ecwid as necessary to provide you my services and comply with my obligations under the Ecwid Terms of Use.
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as shipping companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. 

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Emily Tomshack, am the data controller of your personal information. If you have any questions or concerns, or if you would like to access, correct, amend or delete any personal information I have about you, you are invited to contact me at emilyjeannedesigns@gmail.com.

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.